Frequently asked
The game won't open or crashes on launch
First, restart your phone. If the problem continues, uninstall and reinstall from the store. Note that your in-game progress is stored locally and will be lost on reinstall.
I lost my progress
All progress (completed levels, stars, selected character) is stored locally on your device only. We don't run a server that backs it up. Reinstalling or switching phones means starting fresh.
How do I mute the music?
Open Settings from the main menu and tap Music to toggle on/off, or drag the volume slider to zero.
I'm stuck on a level
On the lose panel you'll see a "🎬 Watch an ad to continue" button — watching it gives you an instant retry without losing progress. Tips: study enemy patterns before jumping, collect fruits in passes, and use trampolines to reach high platforms.
Ads aren't showing
Ads require an internet connection. Check your data/Wi-Fi and restart the game. Google sometimes takes 30–60 seconds to load the first ad after a fresh install.
How do I unlock new characters?
Complete a full world (20 levels) to unlock the next character. There are 4: Ninja Frog (default), Mask Dude, Pink Man, and Virtual Guy.
How do I get 3 stars on a level?
Collect every fruit in the level and beat it. 1 star = just beat, 2 stars = 50%+ of fruits, 3 stars = 100%.
Reporting a bug
Email us at info@vulcanstudio.co and include:
- Device model (e.g. iPhone 14, Samsung Galaxy S22)
- OS and version (Android 14, iOS 17.5)
- Game version (shown in Settings)
- What happened, and steps to reproduce
- A screenshot if possible
We read every email and usually reply within two days.
Suggestions & feedback
We love hearing from players. Send ideas to the same email — yours might land in the next update.
Privacy
For what we do (and don't) collect: Privacy policy.